Please go to this website to organise your luggage delivery from Hotel Myosen to your next destination.
https://shuka.kuronekoyamato.co.jp/shuka_req/TopAction_doInit.action
You are required to input your name in Katakana so please use google translate to convert your name to the Japanese language.
If the website requests you to input “Full Width Characters” please use this website to convert the English characters into “Full Width Characters”:
https://dencode.com/en/string/character-width